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Posted as of 12/12/2025Last updated as of 12/12/2025

Terms of Use & User Agreement

M/s. Oqlet Technologies Private Limited, operating under the brand name "Oqlet", together with its associated brands and subdomains, is a technology-driven digital platform designed to facilitate the publication, discovery, and interaction with user-generated listings, information, enquiries, and related services through an online interface.

About This Policy
Terms governing access to and use of the Oqlet platform, including user obligations, intermediary status, content rules, payment disclaimers, and dispute resolution.
Last Updated
12/12/2025
Contact
General legal support: support@oqlet.com
  • The Platform functions solely as a neutral technology intermediary.
  • These Terms constitute a valid and enforceable electronic contract.
  • Paid subscriptions, featured listings, or premium features do not guarantee responses, engagements, transactions, or outcomes.

On this page

01Welcome to Oqlet's Terms of Use021. Definition and Interpretation032. Platform Overview043. Legal Framework & Compliance054. Workflow of Operations of the platform065. Eligibility076. Content087. Indemnity098. Chat Monitoring and KYC Data Retention109. Limitation of Liability1110. Term and Termination1211. Communication1312. User obligations and formal undertakings as to conduct1413. Suspension of User access and activity1514. Intellectual Property Rights1615. Disclaimer of Warranties and Liabilities1716. Force Majeure1817. Safe Harbor and Content Removal1918. Explicit Prohibition of Fake Listings and Misrepresentation2019. Dispute Resolution and Jurisdiction2120. Miscellaneous Provisions
01

Welcome to Oqlet's Terms of Use

M/s. Oqlet Technologies Private Limited, operating under the brand name "Oqlet", together with its associated brands and subdomains (collectively referred to as the "Platform"), is a technology-driven digital platform designed to facilitate the publication, discovery, and interaction with user-generated listings, information, enquiries, and related services through an online interface.

The Platform is owned and operated by M/s. Oqlet Technologies Private Limited (hereinafter referred to as the "Company"), which conducts its business under the brand name "Oqlet".

These Terms of Use (hereinafter referred to as the "Terms") govern your access to and use of the Platform and set out the nature, scope, and operational framework under which the Platform is made available. By accessing, browsing, registering on, or using the Platform, you agree to be bound by these Terms and all policies associated with the Platform.

For the purposes of these Terms and all related policies, references to the "Platform" shall include the website and all associated services operated by the Company. The Company may be contacted at support@oqlet.com.

By accessing, browsing, or registering on the Platform, you acknowledge and agree that a legally binding contractual relationship is created between you and the Company for all contractual, legal, and compliance purposes. These Terms constitute a valid and enforceable electronic contract in accordance with the provisions of the Information Technology Act, 2000 and the rules made thereunder, as amended from time to time. This electronic record is generated by a computer system and does not require any physical or digital signature.

02

1. Definition and Interpretation

1. Definition:

2. Interpretation:

The headings of each section in these Terms of Use are only for the purpose of organizing the various provisions under these Terms of Use in an orderly manner and shall not be used by you to interpret the provisions contained herein in a manner as may apply to you. Further, it is specifically agreed by you that the headings shall not have legal or contractual value on your usage of the Website.

The Parties shall refer and mean the Company and User together, for the purpose of interpretation of terms of this Terms of Use.

The use of this Website is solely governed by these Terms of Use, Privacy Policy, and any other relevant policies as updated on the Website and any modifications or amendments made thereto by us from time to time, at our sole discretion. If you as a User continue to access and use this Website, you are agreeing to comply with and be bound by the following Terms of Use, Privacy Policy, and any other applicable policies, thereof.

You expressly agree and acknowledge that these Terms of Use and Privacy Policy, and any other applicable policies, are co-terminus in nature and that expiry/termination of either one will lead to the termination of the other.

You unequivocally agree that these Terms of Use, Privacy Policy, and any other applicable policies, constitute a legally binding agreement between us and that you shall be subject to the rules, guidelines, policies, terms, and conditions applicable to your use of the Platform, and that the same shall be deemed to be incorporated into these Terms of Use and shall be treated as part and parcel of the same. You acknowledge and agree that no signature or express act is required to make these Terms of Use and the Privacy Policy binding on you and that your act of visiting/browsing any part of the Website constitutes your full and final acceptance of these Terms of Use, Privacy Policy, and any other applicable policies.

We reserve the sole and exclusive right to amend or modify these Terms of Use without any prior permission or intimation to you, and you expressly agree that any such amendments or modifications shall come into effect immediately. If you do not adhere to the changes, you must stop using the Website at once. Your continued use of the Website will signify your acceptance of the changed Terms of Use.

  • a. Applicable Laws - shall mean and refer to all the laws, rules, ordinances, by-laws, etc., and amendments thereafter, applicable within the territory of India.
  • b. Content - shall mean and refer to all the text, advertisement, graphics, User interfaces, visual interfaces, photographs, trademarks, logos, brand names, descriptions, sounds, music, and artwork.
  • c. Third Parties - shall mean and refer to all the legal entities either individual or entity linked on the Website apart from the Users and the creator of this Website.
  • d. "Services" shall mean only the technology facilitation services provided through the Platform, including the provision of digital tools and infrastructure to enable users to publish, access, browse, manage, and interact with user-generated content, listings, information, advertisements, and enquiries. For the avoidance of doubt, the Services do not include any professional, advisory, brokerage, agency, transactional, verification, or guarantee-based services.
  • a. Company - For the purposes of this Terms of Use, wherever the context so requires, "Company", "We", "Our", and "Us" shall mean and refer to the Company and the Website itself.
  • b. Platform - For the purposes of this Terms of Use, the Website shall be referred to as the Platform, unless specified otherwise in this Terms of Use.
  • c. User - For the purposes of this Terms of Use, wherever the context so requires, "You", "Your", "Yourself", "User", and "Customer" shall mean and refer to natural and legal individuals who shall be users of this Website provided by Us and who is competent to enter into binding contracts, as per law.
03

2. Platform Overview

The Platform is a technology-driven digital solution operated by M/s. Oqlet Technologies Private Limited, designed to facilitate the creation, publication, discovery, and interaction with user-generated listings, information, enquiries, and related content through a centralized online interface. The Platform functions solely as a neutral technology intermediary, providing digital tools and infrastructure to enable interactions and information exchange between users.

The Company does not own, verify, endorse, manage, or control any user-generated content or listings made available on the Platform and does not participate in, supervise, or assume responsibility for any communications, transactions, agreements, or outcomes arising between users through the use of the Platform.

The Company operates solely as an intermediary and does not initiate, select, modify, or control any user-generated content or listings made available on the Platform, except to the extent required to comply with applicable laws or lawful orders of competent authorities.

Exclusions to the Scope of Services - The Company expressly excludes from the scope of its services any activities, responsibilities, or obligations not expressly stated in these Terms or expressly made available on the Platform. Without limitation, the Company does not provide any professional, advisory, brokerage, agency, verification, certification, transactional, or guarantee-based services of any nature, including legal, financial, medical, employment, recruitment, placement, or consultancy services. The Company does not verify, endorse, manage, control, or assume responsibility for any user-generated content, listings, advertisements, representations, or third-party information made available on the Platform. All interactions, communications, arrangements, or transactions between users are undertaken solely at their own risk, and the Company shall not be liable for any disputes, losses, damages, or claims arising therefrom, except to the extent required under applicable law.

  • a. Target Audience - The Platform is intended solely for individuals who are at least eighteen (18) years of age. By accessing or using the Platform, you represent and warrant that you are 18 years of age or older. The Company does not permit use of the Platform by minors under any circumstances. If the Company becomes aware that a user is under the age of 18, the Company reserves the right to immediately suspend or terminate such account without notice.
  • b. Nature of Platform - The Platform is a technology-enabled digital platform that operates as a neutral online marketplace and information facilitation system. It provides users with access to digital tools, features, and infrastructure to publish, browse, manage, and interact with user-generated content, listings, advertisements, enquiries, and related information. The Platform functions solely as a technology intermediary and does not own, control, verify, endorse, or guarantee any user-generated content or listings made available on the Platform, nor does it participate in, supervise, or assume responsibility for any interactions, transactions, agreements, or outcomes between users. The Company is not a real estate broker, agent, or property dealer and does not facilitate or participate in property transactions.
  • c. Website Contents - The Platform may display, host, or make available information, text, images, advertisements, listings, enquiries, reviews, profile details, and other materials, including content uploaded, submitted, or generated by users (collectively referred to as "Content"). The Company does not create, own, verify, endorse, or warrant the accuracy, completeness, legality, or reliability of any user-generated Content or third-party information made available on the Platform. Users are solely responsible for all Content they upload, publish, transmit, or otherwise make available through the Platform and represent and warrant that they have all necessary rights, permissions, and authority to do so. Any reliance placed on Content available on the Platform is entirely at the user's own risk. To the maximum extent permitted under applicable law, the Company shall not be liable for any loss, damage, claim, or dispute arising out of or in connection with the use of or reliance upon such Content.
  • d. Website Usage - Subject to these Terms, the Company grants users a limited, non-exclusive, non-transferable, and revocable license to access and use the Platform solely for lawful purposes and in compliance with these Terms and applicable laws. Users agree to use the Platform in a responsible manner and shall not engage in any activity that may disrupt, damage, interfere with, or compromise the security, integrity, or proper functioning of the Platform, or infringe the rights of other users or third parties. Users shall ensure that all information and content provided by them on the Platform is accurate, lawful, and kept up to date. The Company reserves the right, at its sole discretion, to suspend, restrict, or terminate a user's access to the Platform, with or without prior notice, in the event of any breach of these Terms, applicable laws, or Platform policies.
  • e. Purpose of the Website - The purpose of the Platform is to provide a technology-enabled digital environment that facilitates the publication, discovery, and interaction with user-generated listings, information, advertisements, enquiries, and related content. The Platform is intended solely to function as a neutral technology intermediary and information facilitation tool, offering digital infrastructure and features to enable interactions between users. The Company does not guarantee any outcomes, results, or benefits from the use of the Platform and does not participate in, supervise, control, or assume responsibility for any communications, transactions, agreements, or arrangements entered into between users through the Platform.
  • f. Scope of Service on the Platform - The Platform provides technology-enabled tools and functionalities that enable users to publish, access, manage, and interact with user-generated listings, information, advertisements, enquiries, and related content through an online interface. The services offered through the Platform are limited to the provision of digital infrastructure and facilitation tools and do not include the provision of any professional, advisory, transactional, brokerage, verification, or certification services. The Company acts solely as a technology intermediary and does not own, control, monitor, endorse, or guarantee any user-generated content, listings, or user interactions. The Company reserves the right to modify, enhance, suspend, or discontinue any feature, functionality, or service available on the Platform at its discretion, subject to applicable laws. Payments on the Platform, where applicable, are processed through authorized third-party payment service providers. The Company does not store any payment card details and shall not be responsible for any payment failures, processing errors, or issues arising from such third-party services.
04

3. Legal Framework & Compliance

These Terms of Use are published in accordance with the provisions of the Information Technology Act, 2000 and the rules framed thereunder, as amended from time to time. The Platform operates as an intermediary within the meaning of applicable law and endeavors to comply with the requirements of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, including the publication of its terms, policies, and user guidelines.

The Platform operates in accordance with applicable laws of India, including but not limited to the Information Technology Act, 2000; the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021; the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011; the Digital Personal Data Protection Act, 2023; the Consumer Protection Act, 2019; and any other applicable laws and regulations, as amended from time to time.

The collection, storage, use, processing, and protection of personal information on the Platform are governed by the above laws and the Company's Privacy Policy, and are undertaken in compliance with applicable data protection and cybersecurity requirements in force in India.

05

4. Workflow of Operations of the platform

The operational workflow of the Platform is intended solely to outline the general manner in which the Platform functions as a technology intermediary and includes the following stages:

  • a. User Registration: Users may access certain features of the Platform by registering and providing basic information such as name, email address, and contact details, which may be verified through appropriate authentication or verification mechanisms.
  • b. Account Creation and Profile Management: Upon registration, users may create and manage their profiles and provide additional information through the user dashboard, in accordance with the Platform's policies and applicable laws.
  • c. Access to Platform Features: Users may publish, browse, manage, and interact with listings, information, advertisements, enquiries, and other user-generated content using the tools and functionalities made available on the Platform.
  • d. User Interaction Facilitation: The Platform provides digital infrastructure to facilitate interactions and communications between users. The Company does not participate in, monitor, supervise, or control such interactions, nor does it assume responsibility for any outcomes arising therefrom.
  • e. Subscription and Feature Access (Wherever Applicable): Certain features or functionalities of the Platform may be offered on a paid subscription or usage-based basis, subject to applicable fees, renewal terms, and cancellation conditions as specified on the Platform or under related policies.
  • f. Platform Updates and Modifications: The Company reserves the right, at its discretion, to update, enhance, modify, suspend, or discontinue any part of the Platform or its features, in accordance with applicable laws.
06

5. Eligibility

  • a. You represent and warrant that you are competent and eligible to enter into legally binding agreements and of competent age and that you have the requisite authority to bind yourself/themselves to these Terms of Use as per the Applicable Law.
  • b. The Platform is intended solely for individuals who are at least eighteen (18) years of age. By accessing or using the Platform, you represent and warrant that you are 18 years of age or older. The Company does not permit use of the Platform by minors under any circumstances. If the Company becomes aware that a user is under the age of 18, the Company reserves the right to immediately suspend or terminate such account without notice.
  • c. You further represent that you will comply with these Terms of Use and all applicable local, state, national, and international laws, rules, and regulations.
  • d. You shall not use the Website if you are not competent to enter into a contract or are disqualified from doing so by any other Applicable Laws, rule, or regulation, currently in force.
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6. Content

  • a. Users may upload content, including but not limited to images, videos, audio files, and documents ("User Content"). While you retain all ownership rights in your content, by submitting User Content, you grant OQLET a non-exclusive, royalty-free, worldwide license to use, reproduce, display, and distribute the content for the sole purpose of providing and improving the platform and its services. You are responsible for ensuring that your content does not violate any applicable law or infringe on third-party rights.
  • b. You are solely responsible for the integrity, authenticity, quality, and/or genuineness of the Content provided by you on the Platform and whilst feedback and comments by You can be made via the Website, we bear no liability whatsoever for any feedback or comments made by the other Users or made in respect of any of the Content on the Platform. Further, the Company reserves the right to suspend the account of any User for an indefinite period to be decided at the discretion of the Company or to terminate the account of any User who is found to have created or shared or submitted any Content or part thereof that is found to be untrue/ inaccurate/ misleading/ offensive/ vulgar. You shall be solely responsible for making good any financial or legal losses incurred through the creation/ sharing/ submission of Content or part thereof that is deemed to be untrue/ inaccurate/ misleading/ offensive/ vulgar.
  • c. You have a personal, non-exclusive, non-transferable, revocable, limited privilege to access the Content on the Platform. You shall not copy, adapt, and modify any Content without written permission from the Company.
  • d. By uploading or submitting any content on the Platform, users grant the Company a limited, non-exclusive, royalty-free license to host, store, display, reproduce, and make such content available solely for the purposes of operating, maintaining, and providing the Platform and its features. This license shall not permit the Company to commercially exploit, transfer, or sublicense such content for any purpose unrelated to the operation of the Platform.
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7. Indemnity

You agree to indemnify, defend and hold harmless the Company, and its respective directors, officers, employees, and agents (hereinafter collectively referred to as "Parties"), from and against any losses, liabilities, claims, damages, demands, costs, and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by us that arise out of, result from, or maybe payable by, any breach or non-performance of any representation, warranty, covenant, or agreement made or obligation to be performed according to these Terms of Use. Further, you agree to hold the Company harmless against any claims made by any Third Party due to/ or arising out of, or in connection with:

You agree to fully cooperate in indemnifying the Company at your own expense. You also agree not to settle with any party without the consent of the Company.

In no event shall we be liable to compensate you or any Third Party for any special, incidental, indirect, consequential, or punitive damages whatsoever, including those resulting from loss of use, data, or profits, whether or not foreseeable, and whether or not you had been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence, or other tortuous action, or any other claim arising out of or in connection with your use of, or access, or availing Services from or materials contained therein on the Website.

  • a) Your use of the Website;
  • b) Your violation of these Terms of Use;
  • c) Your violation of any rights of another Parties, Users, and/or Third-Party;
  • d) Your alleged improper conduct according to these Terms of Use; and
  • e) Your conduct in connection with the Website.
09

8. Chat Monitoring and KYC Data Retention

The Company may retain user communications conducted through the Platform solely for purposes of platform security, fraud prevention, dispute resolution, compliance with applicable laws, and enforcement of these Terms. The Company does not routinely monitor user communications and accesses such communications only where required for the aforesaid purposes or as mandated by law.

User communications shall ordinarily be retained for a period not exceeding one (1) year from the date of such communication, unless a longer retention period is required under applicable law, pursuant to lawful orders of competent authorities, or for the purposes of ongoing investigations or disputes, after which such data may be securely deleted or anonymized in accordance with applicable data protection laws.

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9. Limitation of Liability

1. We are not responsible for any consequences arising out of the following events:

2. The Website accepts no liability for any errors or omissions, on behalf of itself, or for any damage caused to you, your belongings, or any Third-Party, resulting from the use or misuse of the Platform or any Service provided of by the Company through the Platform. The Service and any Content or material displayed of the Services are provided without any guarantees, conditions, or warranties as to its accuracy, suitability, completeness, or reliability. We will not be liable to you for the unavailability or failure of the Platform.

3. You are to comply with all Applicable Laws upon you or on your activities, and with all applicable policies, which are hereby incorporated into this Terms of Use by reference.

4. The Platform expressly excludes any liability for any loss or damage that was not reasonably foreseeable by the Website and which is incurred by you in connection with the Website, including loss of profits; and any loss or damage incurred by you as a result of your breach of these Terms of Use.

5. To the fullest extent permitted by law, we shall not be liable to you or any other party for any loss or damage, regardless of the form of action or basis of any claim. You acknowledge and agree that your sole and exclusive remedy for any dispute with us is to terminate your use of the Website.

6. To the maximum extent permitted under applicable law, the total aggregate liability of the Company, whether arising in contract, tort, negligence, or otherwise, shall not exceed the total subscription fees paid by the user to the Company during the three (3) months immediately preceding the event giving rise to the claim. Nothing in this clause shall exclude liability that cannot be excluded under applicable law.

  • a. if the Website is inoperative/non-responsive due to any connectivity errors associated with the internet connection such as but not limited to slow connectivity, no connectivity, server failure;
  • b. if you have fed incorrect information or data or for any deletion of data;
  • c. if there is an undue delay or inability to communicate through email;
  • d. if there is any deficiency or defect in the Services managed by the Company; and
  • e. if there is a failure in the functioning of any other Service provided by the Company.
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10. Term and Termination

These Terms of Use shall constitute a valid and binding agreement between the user and the Company and shall remain in full force and effect for so long as the user accesses or uses the Platform.

Users may discontinue their use of the Platform at any time by ceasing to access or use the Platform.

The Company reserves the right, at its sole discretion, to suspend, restrict, or terminate a user's access to the Platform, in whole or in part, with or without prior notice, in the event of any breach of these Terms, violation of applicable laws, misuse of the Platform, or where such action is necessary to protect the security, integrity, or interests of the Platform, other users, or to comply with legal or regulatory requirements.

The Company further reserves the right to modify, limit, deny, discontinue, or alter access to any feature, service, or functionality of the Platform, or to discontinue the Platform or any part thereof, at any time, with or without prior notice, subject to applicable laws.

Any suspension or termination shall not affect any rights, obligations, or liabilities accrued prior to the date of such suspension or termination, nor shall it limit the Company's right to take any other action permitted under applicable law.

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11. Communication

By accessing, registering on, or using the Platform, you consent to receive communications from the Company through electronic means, including email, SMS, phone calls, in-app notifications, and other digital communication channels, for purposes including account management, service updates, security alerts, billing notifications, administrative communications, and marketing communications. The Company may send transactional communications necessary for the performance of the services, such as account verification, subscription confirmations, and system notifications. Subject to applicable laws, the Company may also send promotional or marketing communications, and you may opt out of such communications at any time through the unsubscribe mechanism or by contacting the Company. You acknowledge that all electronic communications sent by the Company shall be deemed valid and legally binding and shall satisfy any legal requirement for written communication. The Company may retain records of communications for compliance, security, and quality assurance purposes in accordance with its Privacy Policy and applicable laws. You agree that electronic communications shall constitute legal notice where permitted under applicable law.

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12. User obligations and formal undertakings as to conduct

You agree and acknowledges that you are a restricted user of this Platform and you:

You further undertake not to:

  • 1. agree to provide genuine credentials during the process whenever required on the Website. You shall not use a fictitious identity. We are not liable if you have provided incorrect information;
  • 2. agree to ensure the Name, Email address, Phone Number, and any such other information that may be provided and is valid at all times and shall keep your information accurate and up-to-date;
  • 3. You agree that you are solely responsible for maintaining the confidentiality of your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to close your account at any time for any or no reason;
  • 4. understand and acknowledge that the data submitted is manually entered into the database of the Platform. You also acknowledge the fact that data so entered into the database is for easy and ready reference for you, and to streamline the Services through the Website;
  • 5. authorize the Platform to use, store, or otherwise process certain personal information and all published Content, responses, locations, User comments, reviews, and ratings for personalization of Services, marketing, and promotional purposes, and for optimization of User-related options and Services;
  • 6. understand and agree that, to the fullest extent permissible by law, the Platform or any of their affiliates or their respective officers, directors, employees, agents, licensors, representatives, operational service providers, advertisers or suppliers shall not be liable for any loss or damage, of any kind, direct or indirect, in connection with or arising from the use of the Platform or this Terms of Use, including, but not limited to, compensatory, consequential, incidental, indirect, special or punitive damages;
  • 7. are bound not to cut, copy, modify, recreate, reverse engineer, distribute, disseminate, post, publish or create derivative works from, transfer, or sell any information or obtained from the Platform. Any such use/limited use of the Platform will only be allowed with the prior express written permission;
  • 8. agree not to access (or attempt to access) the Platform and/or the materials or Services by any means other than through the interface provided by the Platform. The use of deep-link, robot, spider or other automatic devices, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Platform or its Content, or in any way reproduce or circumvent the navigational structure or presentation of the Platform, materials or any Content, or to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Platform will lead to suspension or termination of your access to the Platform. We disclaim any liabilities arising concerning such offensive Content on the Platform; and
  • 9. expressly agree and acknowledge that the Content generated by the Users and displayed on the Platform is not owned by the Company and that we are in no way responsible for the Content of the same. You may, however, report any offensive or objectionable content, which we may then remove from the Platform, at our sole discretion.
  • 10. engage in any activity that interferes with or disrupts access to the Platform or the Services provided therein (or the servers and networks which are connected to the Platform);
  • 11. impersonate any person or entity, or falsely state or otherwise misrepresent his/her affiliation with a person or entity;
  • 12. probe, scan, or test the vulnerability of the Platform or any network connected to the Platform, nor breach the security or authentication measures on the Platform or any network connected to the Platform. The User may not reverse look-up, trace, or seek to trace any information relating to any other User of, or visitor to the Platform, or any other viewer of the Platform, including any User account maintained on the Platform not operated/managed by the User, or exploit the Platform or information made available or offered by or through the Platform, in any manner;
  • 13. disrupt or interfere with the security of, or otherwise cause harm to the Platform, systems resources, accounts, passwords, servers, or networks connected to or accessible through the Platform or any affiliated or linked Platform;
  • 14. use the Platform or any material or Content therein for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of this Platform or any other Third-Party(ies);
  • 15. violate any code of conduct or guideline which may apply for or to any particular Service offered through the Platform;
  • 16. violate any applicable laws, rules, or regulations currently in force within or outside India;
  • 17. violate any portion of these Terms of Use or the Privacy Policy, including but not limited to any applicable additional terms and conditions of the Platform contained herein or elsewhere, whether made by amendment, modification, or otherwise;
  • 18. commit any act that causes the Company to lose (in whole or in part) the Services of its Internet Establishment ("ISP") or in any manner disrupts the Services of any other supplier/service provider of the Platform;
  • 19. you hereby expressly authorize the Company to disclose any and all information relating to you in our possession to law enforcement or other government officials, as we may in our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those involve personal injury and theft/infringement of intellectual property. You further understand that the Platform might be directed to disclose any information (including the identity of persons providing information or materials on the Platform) as necessary to satisfy any judicial order, Applicable Law, regulation or valid governmental request;
  • 20. by indicating your acceptance to use any Services offered through the Platform, you are obligated to complete such transactions after making payment. You shall be prohibited from indicating their acceptance to avail Services where the transactions have remained incomplete;
  • 21. you agree to use the Services provided by the Company, our affiliates, consultants and contracted companies, for lawful purposes only;
  • 22. you agree to provide authentic and true information. We reserve the right to confirm and validate the information and other details provided by you at any point in time. If upon Confirmation such details are found to be false, not to be true (wholly or partly), we shall in our sole discretion reject the order and debar you from using the Platform without prior intimation whatsoever;
  • 23. you agree not to post any material on the Platform that is defamatory, offensive, obscene, indecent, abusive, or needlessly distressful, or advertising any goods or services. More specifically, you agree not to host, display, upload, update, publish, modify, transmit, or in any manner share any information that:
  • a. belongs to another person and to which you have no right to;
  • b. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
  • c. is in any way harmful to minors;
  • d. infringes any patent, trademark, copyright or other proprietary rights;
  • e. violates any Applicable Law for the time being in force;
  • f. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing;
  • g. abuse, harass, threaten, defame, disillusion, erode, abrogate, demean or otherwise violate the legal rights of others;
  • h. impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
  • i. publish, post, disseminate, any grossly harmful information, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986; and
  • j. threatens the unity, integrity, defence, security, or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
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13. Suspension of User access and activity

Notwithstanding other legal remedies that may be available, we may in our sole discretion, limit your access and/or activity by immediately removing your access credentials either temporarily or indefinitely, or suspend/terminate your association with the Platform, and/or refuse to the usage of the Platform, without being required to provide you with notice or cause:

  • a. if you are in breach of any of these Terms of Use, Privacy Policy, or any other applicable policies;
  • b. if you have provided wrong, inaccurate, incomplete or incorrect information; and
  • c. if your actions may cause any harm, damage or loss to the other Users or the Company, at our sole discretion.
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14. Intellectual Property Rights

Unless expressly agreed to in writing, nothing contained herein shall give you a right to use any of the trade names, trademarks, service marks, logos, domain names, information, questions, answers, solutions, reports, and other distinctive brand features, save according to the provisions of these Terms of Use that shall be available on the Platform. All logos, trademarks, brand names, service marks, domain names, including material, designs, and graphics created by and developed by either the Platform or such other Third-Party and other distinctive brand features of the Platform are the property of the Platform or the respective copyright or trademark owner. Furthermore, concerning the Platform, we shall be the exclusive owner of all the designs, graphics, and the like, related to the Platform.

You shall not use any of the Intellectual Property displayed on the Platform in any manner that is likely to cause confusion among existing or prospective users of the Platform, or that in any manner disparages or discredits the Platform, to be determined in the sole discretion.

You are aware all Intellectual Property, including but not limited to copyrights, relating to said Services resides with the owners, and that at no point does any such Intellectual Property stand transferred from the aforementioned creators. You are aware that we merely provide the Platform through which you can communicate with other Users and the Platform does not own any of the Intellectual Property relating to the independent Content displayed on the Platform, apart from created graphics and specified Content.

You are further aware that any reproduction or infringement of the Intellectual Property of the aforementioned owners by you will result in legal action being initiated against you by the respective owners of the Intellectual Property so reproduced/infringed upon. It is agreed to by you that the Contents of this section shall survive even after the termination or expiry of these Terms of Use and/or Privacy Policy.

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15. Disclaimer of Warranties and Liabilities

1. You further agree and undertake that you are accessing the Platform at your sole risk and that you are using the best and prudent judgment before availing of any features on the Platform or accessing/using any information displayed thereon.

2. You agree that any kind of information, resources, activities, or recommendations obtained/availed from the Platform, written or oral, will not create any warranty and we disclaim all liabilities resulting from these.

3. We do not guarantee that the features and content contained in the Platform will be uninterrupted or error-free, or that the Platform or its server will be free of viruses or other harmful components, and you hereby expressly accept any associated risks involved with your use of the Platform.

4. It is further agreed to by you that the contents of this section shall survive even after the termination or expiry of the Terms of Use and/or Privacy Policy.

5. Subscription Disclaimer - Any paid subscriptions, featured listings, or premium features offered on the Platform provide only enhanced visibility or access to Platform functionalities and do not guarantee responses, engagements, transactions, or outcomes of any nature.

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16. Force Majeure

We will not be liable for damages for any delay or failure to perform our obligations hereunder if such delay or failure is due to cause beyond our control or without its fault or negligence, due to force majeure events including but not limited to acts of war, acts of God, earthquake, riot, fire, festive activities sabotage, labor shortage or dispute, internet interruption, technical failure, breakage of sea cable, hacking, piracy, cheating, illegal or unauthorized. The Company shall not be liable for any failure or delay in performance due to events beyond its reasonable control, including internet outages, third-party service failures, or force majeure events.

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17. Safe Harbor and Content Removal

The Company acts as an intermediary as defined under the Information Technology Act, 2000 and applicable rules thereunder. Upon obtaining actual knowledge in the form of a court order, government notification, or valid complaint under applicable law regarding unlawful content hosted on the Platform, the Company shall remove or disable access to such content within the timelines prescribed under applicable law. The Company reserves the right to remove, restrict, or disable access to any content that violates these Terms or applicable law.

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18. Explicit Prohibition of Fake Listings and Misrepresentation

Users shall not:

Violation of this clause may result in immediate suspension or termination of the account, forfeiture of subscription benefits, and initiation of appropriate legal proceedings.

  • a. Post false, misleading, or fraudulent property listings.
  • b. Misrepresent ownership, tenancy rights, or authority over any property.
  • c. Impersonate any individual or entity.
  • d. Provide inaccurate information regarding rental terms, pricing, availability, or property condition.
  • e. Create listings with the intent to deceive, defraud, or exploit other users.
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19. Dispute Resolution and Jurisdiction

  • a. Any dispute, controversy, or claim arising out of or relating to these Terms of Use, the Platform, or the services provided by the Company shall, as far as possible, be resolved through good faith negotiations between the parties. In the event the dispute is not resolved through negotiations within thirty (30) days, the dispute shall be referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996, as amended from time to time. The seat and venue of arbitration shall be Hyderabad, Telangana, India, and the arbitration proceedings shall be conducted in the English language by a sole arbitrator mutually appointed by the parties.
  • b. Subject to the arbitration clause above, the courts at Hyderabad, Telangana, India shall have exclusive jurisdiction over any matters arising out of or in connection with these Terms and the use of the Platform. These Terms shall be governed by and construed in accordance with the laws of India.
  • c. Any award rendered pursuant to the arbitration proceedings shall be final and binding on the parties, and judgment upon the award may be entered in any court of competent jurisdiction for enforcement. The parties agree to promptly comply with and implement the arbitration award. The parties further agree that no party shall commence or maintain any suit, action, or legal proceeding in relation to any dispute arising under these Terms, except for seeking interim, preventive, or interlocutory relief pending the conclusion of the arbitration proceedings, or for the enforcement of the arbitral award. During the pendency of any arbitration, the parties shall continue to perform their respective obligations and exercise their rights under these Terms, except with respect to the matters that are the subject of the dispute.
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20. Miscellaneous Provisions

  • a. Entire Agreement: These Terms of Use, read with the Privacy Policy and Disclaimer form the complete and final contract between us with respect to the subject matter hereof and supersedes all other communications, representations, and agreements (whether oral, written, or otherwise) relating thereto.
  • b. Waiver: The failure at any time to require the performance of any provision of these Terms of Use shall in no manner affect our right at a later time to enforce the same. No waiver by us of any breach of these Terms of Use, whether by conduct or otherwise, in any one or more instances, shall be deemed to be or construed as a further or continuing waiver of any such breach, or a waiver of any other breach of these Terms of Use.
  • c. Severability: If any provision/clause of these Terms of Use is held to be invalid, illegal, or unenforceable by any court or authority of competent jurisdiction, the validity, legality, and enforceability of the remaining provisions/clauses of these Terms of Use shall in no way be affected or impaired thereby, and each such provision/clause of these Terms of Use shall be valid and enforceable to the fullest extent permitted by Applicable Law. In such case, these Terms of Use shall be reformed to the minimum extent necessary to correct any invalidity, illegality or unenforceability, while preserving to the maximum extent the original rights, intentions and commercial expectations of the Parties hereto, as expressed herein.
  • d. No Background Checks: The Company does not conduct background verification, criminal checks, or behavioral screening of users. The Company does not guarantee the identity, conduct, integrity, compatibility, or safety of any user. All interactions, communications, meetings, co-living arrangements, property visits, and agreements between users are undertaken at their own discretion and risk. Users are solely responsible for conducting appropriate due diligence before entering into any arrangement.
  • e. Platform Monitoring and Review: The Company does not actively monitor user communications or listings on a continuous basis. However, the Company reserves the right to review, retain, or disclose user-generated content, communications, or listings where reasonably necessary to: i. Investigate suspected violations of these Terms, ii. Prevent fraud or unlawful activity, iii. Comply with applicable law, court orders, or government directions, iv. Protect the rights, safety, or property of users or the Company.
  • f. Company Not a Party to User Agreement: The Company is not a party to, and does not negotiate, execute, guarantee, or enforce, any rental agreement, lease agreement, roommate arrangement, property sale contract, or any other arrangement entered into between users. All contractual relationships are solely between the respective users. The Company shall not be responsible for any disputes, defaults, damages, losses, or claims arising from such arrangements.
  • g. Chargebacks and Payment Disputes: In the event a user initiates a chargeback, payment dispute, or reversal with their bank or payment service provider, the Company reserves the right to immediately suspend or restrict access to the user's account pending resolution. If a chargeback is determined to be fraudulent, abusive, or initiated in bad faith, the Company may permanently terminate the account and pursue recovery of amounts due, including applicable costs and charges.
  • h. Contact Us: If you have any questions about these Terms of Use, the practices of the Website, or your experience, you can contact us on support@oqlet.com

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